Company Details & Compliance

Registration, licensing, and regulatory compliance information

Business Registration

Company Name: Roxan Energy Services Pty Ltd

1. Electrical Licensing & Registration

New South Wales

License No. [Insert]

Registered with SafeWork NSW under the Electrical Work Health & Safety Standard.

Victoria

License No. [Insert]

Registered with Energy Safe Victoria (ESV).

Queensland

License No. [Insert]

Registered with the Electrical Safety Office (ESO).

South Australia

License No. [Insert]

Registered with SafeWork SA.

Western Australia

License No. [Insert]

Registered with the Electrical Licensing Board.

2. Professional Accreditations & Certifications

CEC Accredited Installer

Clean Energy Council accreditation for solar PV and renewable energy installations.

Licensed Electrical Contractor

Fully licensed to perform electrical work across residential, commercial, and utility sectors.

AS/NZS 3000 Compliance

All electrical installations comply with the Australian Wiring Rules (AS/NZS 3000:2018).

Dial Before You Dig (DBYD) Approved

Registered utility locator with Dial Before You Dig for underground service detection.

3. Insurance & Liability

Public Liability Insurance

Professional Indemnity Insurance

Workers' Compensation Insurance

Covers all employees under statutory requirements for each state/territory of operation.

4. Safety & Compliance Standards

Work Health & Safety (WHS) Compliance: All work is carried out in accordance with the Work Health and Safety Act 2011 (Cth) and relevant state-based legislation.

Electrical Safety: Compliance with AS/NZS 3000, AS 2067 (Earthing), and AS 4777 (Grid-Connected Solar PV).

Building Standards: All construction work complies with the National Construction Code (NCC) and relevant local building codes.

Network Operator Approval: All utility-connected installations are designed and approved by the relevant Distribution Network Service Provider (DNSP).

Site Safety Protocols: All personnel adhere to site-specific safety procedures, including confined space entry, electrical hazard awareness, and emergency response.

5. Warranty & Guarantee Terms

Electrical Installation Workmanship

Guarantee Period: 12 months from completion date.

Covers defects directly attributable to our workmanship. Excludes manufacturer defects, normal wear, or third-party damage.

Solar PV Systems

Guarantee Period: 5 years on installation and design.

Equipment warranties (panels, inverters) are provided by manufacturers and vary in duration.

Earthing Systems

Guarantee Period: 10 years on installation.

Includes testing and verification. Ongoing maintenance available under separate agreement.

6. Data & Project Privacy

All project data, site photographs, and client information are securely retained and used only for the contracted project and regulatory compliance.

Site visit photos and project documentation are retained for up to 7 years in accordance with Australian tax and electrical licensing requirements, then securely deleted.

Your personal data is handled in accordance with our Privacy Policy.

7. Contact & Complaints

General Enquiries

Phone: 1300 311 300 Email: info@roxanenergyservices.com.au

Complaints & Feedback

Email: admin@roxanenergyservices.com.au

We aim to resolve all complaints within 14 business days.

Regulatory Enquiries

Email: Admin@roxanenergyservices.com.au

Last Updated: April 2026

This information is current as of the date shown above. For updates or verification of licenses and credentials, please contact us directly.

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